Customer Support
Rental Vehicles
We offer free service loaners for all our new car customers who have service under warranty. We have the largest service loaner fleet in the area, both Lincolns and Mercurys. We also have very reasonable rental rates and even have SUV's  in our fleet. We know that you expect the best and at Highland Park Ford Lincoln Mercury Superstore that is exactly what we strive for.

Rick Link
Service Manager
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Financial Services

Our financial service office specializes in getting you all the information necessary for you to select the best financing to suit your needs. We offer Factory Extended Warranties on all our product lines and will find the program that best fits your needs. In addition, we have Extended Service Plans available for your new or pre-owned vehicle. Contact our business manager Jesse Morzy for more information. You can go online through our Pre-Approved Finance source to quicken your purchasing process. We offer short term and long term financing. Our objective is to work with you to choose the plan that is best for your needs.

 

Jesse Morzy
Business Manager
Email me 		Barry Jacobson
Lease Manager
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New Car Sales

Your Highland Park Ford Lincoln Mercury Superstore Sales Team provides you honest and fair treatment in a friendly environment. Our sales consultants will listen attentively, make recommendations and help walk you through every detail of your vehicle purchase. We desire first and foremost that you feel at ease with our staff, and use them as a knowledgeable resource for all the information you need to make a purchase. Check out our Special Sale Event vehicles or just request a Quick Quote on the vehicle that most interests you, be it a Ford, Lincoln or a Mercury.

 

Bob Lee
General Sales Manager
Email me 		Barry Jacobson
Lease Manager
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Matt Price
Livery Manager
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Jeff Lurie
Internet & Customer Relations Manager
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Can't find a New Lincoln or Mercury that fits your needs and want to Lease Another Make, let Barry Jacobson help you save more money! Email Barry Now!

Commercial Trucks

At Highland Park Ford Lincoln Mercury we pride ourselves on our attention to detail and that trait really shines in our Commercial department head up by Bob Albert. Bob brings years of experience to assist you in setting up the exact vehicle your business needs and backs it up with outstanding service. From Cargo Vans, to F150 through F650 Pickup trucks, your work horse is available from us!

 

 

 

 

 


Customer Satisfaction
Standards for Sales

Sale Assistance

Within minutes after you enter our showroom you will be greeted and asked if you need the assistance of a sales representative. On the Web, we will respond to your request in 12-24 hours.

Browse

If you prefer to browse on your own, your wishes are respected.

Questions Answered

Your sales representative will answer all your questions and provide you with information necessary to make a wise buying decision.


 

Each year, Ford Motor Company recognizes Dealers who have elevated their business to remarkable levels of Excellence in Certification, sales and Customer Satisfaction. Whether Ford, Lincoln or Mercury, President's Award recipients exemplify the retail automotive experience for both the customer and the Dealer. Highland Park Ford Lincoln Mercury is so proud of all our employees for the achievement of this honor from Ford Motor Company. It is the commitment of our employees to Excellence in Customer Satisfaction which brought the President's Award to us for the past two years!



Highland Park Ford LINCOLN
1333 Park Avenue West
Highland Park, IL 60035
Toll Free: 800-984-9000
Email: Contact Us
Fax: 847-433-3526